ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-10-14

Why i will always come back to Cycle Gear by Matt Murray

"My name is Matt Murray. I rarely do social media or ever write reviews. But for me, it is important to give credit, where credit is due. Plus my review may help someone else, to have a great experience, as well. I have owned my scooter for about 8 years. And in that time i have needed a few helmets and gloves, for both me & my girlfriend. Cycle gear has always taken great care of me & her. The manager of the store, Daniel, runs a great shop. Fair, sound advice, no pressure, and a great return policy will always make Cycle Gear my go to spot, for , as long as i am in the Bay area. All of the people who work at Cycle Gear are amazingly kind, professional, and knowledgeable. Eddie, Maddie, etc the list goes on, of great people who care. I can not say enough about the people who work there. But seeing, is believing. So i encourage anyone in the market for cycle gear, to go to Cycle Gear, to see for themselves."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-09-16

scooter battery

"I needed to replace my scooter battery. I searched online for my model battery. By chance, I remembered seeing a Cycle Gear store in my area. It was my first time shopping at Cycle Gear. The staff greeted me and helped me to select the correct battery by consulting their catalog books and computer online search. The price was reasonable and I also purchased the extended manufacturers warranty for a few extra dollars for double the protection. I will definitely come to Cycle Gear again for my scooter needs."

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
4/5

2019-09-09

Jacket purchase

"Service was great, helped me find the jacket I wanted, in out n riding!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
2/5

2019-09-02

Knowledge

"Sorry but sale person was not knowledgeable at all and the store was a mess"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-08-25

SF Visitor - Love Shopping at CG SF

"Love the experience of shopping at CG, SF. They have the right stuff for someone who believes in checking out the good before plunking down hundreds of dollars. The staff is knowledgeable and patient with people and they take their time to explain the product. They have never pushed the product down my throat of the many times I have visited the store. Love going to the store and meeting the folks who work there.

If the item is not at the store they help you order it and deliver on time.
"


Verified
5/5

2019-08-16

Helpful staff

"The guy who helped me was great, I can’t remember his name, short Asian guy. I wouldn’t have bought over 500 that day if it wasn’t for him. Also Sedici brand keeps doing a great job. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-08-09

Great customer service!!

"The sale people are very professional. They take their time to help. In addition, returning an item is not a problem at all. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.

Verified
5/5

2019-07-28

Good dudes

"Everyone was friendly and helpful, but not pushy at all"


Verified
5/5

2019-07-09

Quick in-N-Out

"Needed some chain lube. Cycle Gear SF had a great price on Maxima Chain Wax. Stock check online reflected availability. The visit to the store was fast. Additional benefit of saving a call to CG support by updating my customer record during the visit. Excellent overall experience. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2019-07-06

I had a great experience.

"Had a leaky battery... It wasn't something that was typical returned. However, I wasn't informed during the purchase. The manager made an exception. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-06-29

Daniel was awesome!

"I was so happy to have Daniel help me. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-06-27

Great experience

"Everyone was very helpful and knowledgeable. "


Verified
4/5

2019-06-21

Great Selection

"Easy and fast service.
In and out in very few minutes.
I would go back.
"


Verified
5/5

2019-06-13

wmployee knowledge

"Employee was very knowledgeable and helped me with changing my wind screen in my helmet. Great customer service
"


Verified
5/5

2019-06-08

Good work

"They always answer all my questions
The staff make me feel like there friend
"